HLSC 3230U – Organizational Behaviour in Health Care

Health care organizations have a unique culture from other organizations by virtue of their fundamental mission of providing necessary care, often life-saving, to the public they serve. In order to accomplish this, health care facilities often have organizational structures and practices unique to their industry. Coupled with technological change and continuous scrutiny by government, public and payers, health care presents a challenge to even the best of leaders. This course will delve into the various aspects that affect how a Canadian health care organization behaves. Explored within the course will be the contributing factors of an individual, leadership, groups, teams and external factors. Also examined will be strategies to successfully manage the response of a health care organization to its internal and external challenges.
Credit hours: 3
Lecture hours: 3
Prerequisite(s): HLSC 2601U and HLSC 2802U