HLSC 5050G - Patient Journey Modelling

The focus on patient safety and the delivery of improved health care has seen many organizations initiating improvement projects aimed at redesigning the delivery of health care and, in particular, the patient’s journey. Patient Journey Modelling (PJM) is a patient-centric activity that details a patient’s progress through a health care system for a given service. The goal of PJM is to improve health care quality by eliminating unproductive work and reducing variability within the care process. This course enables students to develop an awareness of the latest computing and information technology competencies, methods and architectures as applied within the context of patient journey modelling (and the foundation ‘process modelling’ concepts) to support health care administration, management, policy, training, clinical management and clinical research.
Credit hours: 3