BUSI 4590U – Topics in Technology Management

This course will cover topics in informatics including process modeling, IT governance, and change management. Students will learn the techniques and tools used to design, model, and analyze business processes. They will explore both micro and macro elements of change management will be considered including the importance of management support, the use of communication models to support change, and change within the broader context of organizational growth and adaptation. This course will also introduce students to various IT governance models including ITIL, COBIT, and SOA. Students will learn how IT governance decisions affect organizational productivity.
Credit hours: 3
Laboratory hours: 3
Prerequisite(s): Third-year standing in Commerce or Information Technology program