BUSI 3319U – Conciliation and Dispute Resolution

The focus of this course is on the procedures and variables involved in conflict management and dispute resolution. Students will be introduced to issues such as the cause and consequences of conflict in organizations, and dispute resolution in international commerce. Emphasis will be placed on dispute resolution under NAFTA and WTO. Various theories of negotiation will be introduced at the beginning of the course as an initial starting point of dispute resolution discussion. The use of case analysis will allow students to apply theories from the course and demonstrate the dispute resolution process.
Credit hours: 3
Lecture hours: 3
Prerequisite(s): Third-year standing in BCom (Hons) program