BUSI 2610U – Quality Frameworks

In this theory and lab-based course, students examine the planning tools and techniques used to establish a quality focused system. As well, students look at the effective monitoring and continual improvement in the quality of an organization’s products and services. Other topics include quality planning, process capability, gauge capability, Pareto analysis, quality costs, cause and effect, regression correlation, ANOVA, ISO 9000 and acceptance sampling.
Credit hours: 3
Lecture hours: 3